Shipping policy

1. Order Preparation & Dispatch

All orders are prepared and dispatched after completing the required production and quality checks.

Since our products are 3D printed and made-to-order, preparation time may vary depending on the product type, customization, and current order volume.

2. Shipping Time

Standard delivery time across India is usually 3 – 7 business days after dispatch.

Delivery timelines may vary depending on the customer’s location, courier service availability, and other external factors.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout.

Free shipping may be offered on selected products or during promotional offers.

4. Order Tracking

Once your order is shipped, you will receive a tracking ID through email, SMS, or WhatsApp.

Customers are responsible for tracking their orders using the tracking details provided.

5. Delivery Delays

We are not responsible for delays caused by courier partners, natural disasters, public holidays, strikes, or any unforeseen circumstances beyond our control.

However, we will try our best to assist customers in resolving shipping-related issues.

6. Incorrect Address

Customers must provide a complete and accurate shipping address while placing the order.

We are not responsible for failed deliveries, delays, or lost shipments caused by incorrect or incomplete address details provided by the customer.

7. Lost or Damaged Shipment

If your order arrives damaged, please refer to our Return Policy. A proper unboxing video is mandatory for any damage-related claim.

For lost shipments, we will coordinate with the courier partner, but the final resolution will depend on the courier company’s investigation and policies.